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Registration page keeps reverting.

Posted: May 7, 2014 at 6:38 pm


costrom

May 7, 2014 at 6:38 pm

Had prior issue where themeroller styles were not resolving in WP template ECOBIZ. Reset to default template, renamed file path and applied style and it changed, but now it keeps reverting. Since the original page is really old, I deleted that page and created a new registration page and added the [ESPRESSO_EVENTS] shortcode, which is now not resolving. Please see: http://holistic-fairs.com/event-registration-2/?ee=7


Lorenzo Orlando Caum

  • Support Staff

May 7, 2014 at 7:00 pm

Hello,

Please login to your WordPress admin and go to Pages.

Then run a search for ESPRESSO.

There should be 4 search results but there may be one or two more if you are using the calendar shortcode or another shortcode for Event Espresso 3.

Could you double-check to ensure that no shortcodes have been duplicated?


Lorenzo


costrom

May 12, 2014 at 1:09 pm

Nope there is a different EE shortcode on each of the five pages. What is the correct shortcode for this latest version of Event Espresso?


costrom

May 12, 2014 at 1:11 pm

http://holistic-fairs.com/event-registration-2/

You can see the shortcode I am using on that page, it is not pulling anything from EE into WordPress.

This is what is resolving. Both the plugin and the calendar are activated. Is this compatible with WP 3.9, just to make sure?


Lorenzo Orlando Caum

  • Support Staff

May 12, 2014 at 1:17 pm

Thanks for checking. I noticed that your event registration page has a 2 at the end of the slug.

Is there an existing event registration page in WordPress pages (either published or in the trash)?


Lorenzo


costrom

May 12, 2014 at 1:46 pm

There is actually one in the trash.


Lorenzo Orlando Caum

  • Support Staff

May 12, 2014 at 5:45 pm

Could you delete it from the trash?


Lorenzo


costrom

May 13, 2014 at 10:20 am

Pulled the old page out of the trash and reactivated it it is sort of working correctly now. Deleted the new one. Reset theme and path to templates, then changed back to correct theme. I can see the registration page working correctly but others cannot, and after an hour or so it reverts again.


Lorenzo Orlando Caum

  • Support Staff

May 13, 2014 at 10:30 am

Hello,

Could you please create a temporary WordPress admin login so I can take a closer look at this issue?

Please share that temporary login through the secure link below:

https://eventespresso.com/send-login-details/

To prevent delays in troubleshooting, be sure to double check your information on the form before submitting.

The submit button for the form appears after you have answered “Yes” to the last question.

Thank you.


Lorenzo

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Lorenzo Orlando Caum 5 years, 6 months ago ago

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