Posted: May 11, 2022 at 5:54 pm
That EE4 glitch is happening again, where the form for to get off of the wait list and to register a second camper for Healdsburg camp, 7/18, keeps resending every 10 minutes. If you go into EE4 and see, in the 7/18 Healdsburg summer camp session, under payment pending for Graves, that it just keeps trying to send the registration promotion every 10 minutes and it’s not going through, despite no changes having been made to any events that previously were working fine. This has been happening for at least 2 weeks. The following message is received:
Message failed to generate for the following reasons:
email@example.com | Email | Registration Promoted From Wait List Notification | Registrant | May 11, 2022 2:50 pm
This has resulted in 85 pages of notifications being sent every 10 minutes, for just this one event, and this is happening for every event.
Your help is appreciated.
Thanks for contacting our support.
Also, check our Troubleshooting Checklist: https://eventespresso.com/wiki/troubleshooting-checklist/
We are happy to help!
1. When you said “get off from the wait list”, do you mean remove that user from the wait list or move it to an event attendee?
I am closing this thread, since we will move forward with your request in our support ticket with ID 903946.
The support post ‘Registration notice sent every 10 minutes and not going through’ is closed to new replies.
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