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agilityhealth
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October 18, 2017 at 6:16 pm
InfusionSoft integration stopped working today. Upon registration, there is no order record in IS and registrants are not being tagged. WordPress 4.8.2 and Event Espresso 4.9.49.p
Last successful registration passed to IS was yesterday.
Please advise. Thanks!
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agilityhealth
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October 24, 2017 at 11:01 am
This issue is crucial to our business operations. Can we please receive a response as soon as possible.
Thanks!
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Josh
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October 24, 2017 at 12:14 pm
Hi there,
Can you post a link to one of the events that’s not syncing with IS? Can you also check to see if that event has a matching product in your IS account?
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agilityhealth
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October 24, 2017 at 6:52 pm
Here is the event link: https://agilityhealthradar.com/training/march-12-13-executive-eba-certification/
And yes, there is a matching product in IS for the early bird and regular rate.
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Josh
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October 25, 2017 at 7:31 am
Hi there,
May I ask has there been any custom code added to the site since the time this was working? One of the reasons I ask is because I see some invalid code that’s throwing errors on the checkout page. For example, the theme’s placeholder.js file that’s loading on the page includes <script> tags. Script tags are only to be used with inline JavaScript. Also the same file includes PHP code.
Along with the above mistakes, any recent modifications to the code on the site are suspect and should be reviewed and fixed by a developer.
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