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Registration Form is not showing

Posted: June 20, 2022 at 3:28 pm


June 20, 2022 at 3:28 pm

I inserted the short form code for an event I created. AFter selecting the ticket option, and selecting REGISTER NOW, the following page message comes up:

Current User Is Admin :

line no: 408
Ticket->is On Sale() :

line no: 419

No registration page appears.


  • Support Staff

June 21, 2022 at 5:47 am

Hi there,

Can you link me to the page so I can take a look?

Which version number of Event Espresso are you using on the site?


June 21, 2022 at 1:01 pm

It is version 4.10.14 (downloaded from internet yesterday)

Here is the event page:

Many thanks


  • Support Staff

June 21, 2022 at 3:52 pm

Hi there,

You’re using the decaf version of Event Espresso but you have access to the full version.

Go to your account page.

Download ‘Event Espresso 4 Core Regular v4.10.32.p’ from there, that should save as a .zip file.

Then back on your own site go to Dashboard-> Plugins.

Deactivate the current version of Event Espresso you have installed.

Then go to Dashboard -> Plugins -> Add new -> Upload plugin.

Select the .zip file you just downloaded and upload that version of Event Espresso onto the site, thats the ‘full’ version.

Activate that version.

Does it work for you then?


June 23, 2022 at 9:03 am

Yes, everything is working fine now – thank you!


  • Support Staff

June 23, 2022 at 9:13 am

Awesome, thank you for the update, I’m glad it fixed it for you.

Any further issues just let us know.

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