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TCAR
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February 6, 2019 at 11:08 am
HELP! My registration page stopped working. I use Braintree for payments. The registration page no longer asks for credit card info when credit card is the only option to pay? Here is a link: https://tricityaor.com/registration-checkout/?uts=1549475966&step=payment_options#checkout
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Josh
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February 6, 2019 at 11:25 am
Hi,
It looks like another plugin is interfering. Here’s a screenshot of the browser console that show the error:
https://slack-files.com/T02SY781D-FFZBAFU1F-a5107498b4
May I ask is there an “image zoom” plugin installed on the site? If so, you could try deactivating that plugin to see if that helps.
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TCAR
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February 6, 2019 at 11:26 am
YES there was! I am deactivating it now.
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TCAR
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February 6, 2019 at 11:27 am
Still does not seem to give me a field to fill in CC info?
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TCAR
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February 6, 2019 at 11:27 am
Can I send you login info for you to look into it? I am so lost :/
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Josh
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February 6, 2019 at 12:34 pm
You could purchase a priority support token, then complete the form with temporary information to access the site’s dashboard and the site’s files.
Alternatively, you could continue to try deactivating other plugins that may be causing the the Braintree form to not display.
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