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Registration Form – Custom input fields

Posted: February 17, 2014 at 9:24 am


Matthew Sammut

February 17, 2014 at 9:24 am

WordPress Version: 3.8.1
PHP Version: 5.3.10
MySQL Version: 5.5.23
Event Espresso Version: 4.1.3.reg
WordPress Address (URL): http://voices.org.mt
Site address (URL): http://voices.org.mt

I have added new custom fields to the registration form as can be seen when one tries to register for one of the events (http://voices.org.mt/events/auditions-for-the-soloists/).

The problem i have is that all the fields are being displayed but the user input is not being saved for the created custom fields.

For all the other fields it works fine.

Could you please try to guide me what is causing such problem?


Lorenzo Orlando Caum

  • Support Staff

February 17, 2014 at 10:24 am

Hi Matthew,

Are you experiencing this issue with only the following areas of the registration form:

Music Background
Participation in Voices Events


Lorenzo


Matthew Sammut

February 17, 2014 at 12:25 pm

Hi Lorenzo,

No the problem is with all the fields… Even ID Card, Telephone Number etc…

We really need this to work urgently for our client. Let me know if you require access to the site to investigate further.

Thanks


Lorenzo Orlando Caum

  • Support Staff

February 17, 2014 at 2:42 pm

Hello, could you please send a temporary login securely through the link below:

https://eventespresso.com/send-login-details/


Lorenzo


Clear Group

February 20, 2014 at 5:07 pm

FYI: Dean is assisting us with the same/similar problem. Refer: http://eventespresso.com/topic/manually-adding-attendee-is-not-saving-custom-fields/


Lorenzo Orlando Caum

  • Support Staff

February 20, 2014 at 7:02 pm

This issue was corrected by adding wp_footer() to the theme’s footer file and making an adjustment to a javascript file (onload.js).


Lorenzo

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Updated by  Lorenzo Orlando Caum 5 years, 9 months ago ago

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