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AkramVignan
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May 12, 2018 at 12:50 pm
Dear Support,
we have cases where subscribers registered for events they could not see and register for.
How could it happen?
Thanks in advance.
Best Regards,
Alex
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Tony
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May 14, 2018 at 2:07 am
Hi Alex,
How are you ‘hiding’ events?
That is not a feature of Event Espresso so we’ll need more details of your setup.
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AkramVignan
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May 16, 2018 at 1:59 pm
We do it by using a menu plugin Nav Menu Roles and restrict menu items for Contributors, Subscribers and so on.
Best Regards,
Alex
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Tony
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May 17, 2018 at 2:19 am
In that case there is nothing stopping the user from navigating to /events/ on your site and finding the event there?
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AkramVignan
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May 18, 2018 at 12:24 am
You’re right. That’s true. User can navigate to /events/ but nobody knows it. I tested it without logon. I tried to register but need to register for an event but couldn’t do it because I was reditrected to registration for the website.
Best Regards,
Alex
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Tony
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May 18, 2018 at 3:24 am
You’re right. That’s true. User can navigate to /events/ but nobody knows it.
Thats just one example, if they search for events they will still show up on your site, but the point being is your events do not require something specific to register, they are ‘sort of hidden’ but there’s nothing actually preventing registrations. Correct?
I tested it without logon. I tried to register but need to register for an event but couldn’t do it because I was reditrected to registration for the website.
Ok, but in your initial reply you said subscribers are registering, so they were already registered?
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AkramVignan
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May 18, 2018 at 8:31 am
We provided events for Contributors which Subscribers should not see and register for.
Subscribers register on the website. Then they register for an event. So the registration for the website is needed in order to register for an event. And Subscribers see (need to see) only events they are eligible to. The other events for contributors they should not see and register for.
Best Regards,
Alex
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Josh
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May 18, 2018 at 3:45 pm
You’re going to need to do more than just hide events from the site navigation in order to restrict registration for the event. One way to restrict registration for specific events is you can install the WP User Integration add-on, and set the ticket options to require a specific WordPress user capability. There’s more information in the documentation about how to set that up:
https://eventespresso.com/wiki/wp-user-integration/#ee4usage
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