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Registration Emails Sending

Posted: September 3, 2014 at 10:29 am


Ritchard Elkins

September 3, 2014 at 10:29 am

Hey Guys,
I thought I had this bug solved but apparently I did not. If you refer to this thread https://eventespresso.com/topic/registration-emails/ . My client still says emails are going out. I tested it myself and didn’t get an email but she forwarded me one and it does look like it sent out from registration, prior to payment. The person in question is “coleman allen” registering for “field grade 1 full session – charleston. I can forward the email if it would help? Any ideas/suggestions? Id be glad to provide admin login if that would help.


Lorenzo Orlando Caum

  • Support Staff

September 3, 2014 at 12:29 pm

Hi, are these front-end (public registrations)?

Any registrations through the WordPress admin will send email notifications regardless of the email settings:

https://eventespresso.com/topic/registration-emails/#post-106989


Lorenzo


Ritchard Elkins

September 3, 2014 at 1:53 pm

Yes sir, that was my first thought, but this was a just a registrant using it from the front end public registration.


Lorenzo Orlando Caum

  • Support Staff

September 3, 2014 at 4:52 pm

Hello,

Could you share a link to an event so we can take a look at this issue?

If you do not want to share this link here in our support forums then please email the link to the email address below and also include a link to this support post.

support [at] eventespresso.com

Thanks!


Lorenzo

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