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Registration doesn't progress past Attendee Information

Posted: September 8, 2015 at 3:25 pm


adamscott1992

September 8, 2015 at 3:25 pm

When going thru the registration process for an event, the user is unable to pass past “Atendee Information” and complete payment.

An example can be seen by trying to sign up for an event at this url http://clients.rocoru.com/polyglots/events

What could be the possible reasons for this?


Josh

  • Support Staff

September 8, 2015 at 4:03 pm

Hi there,

This could be an issue caused by the theme not having the wp_footer() hook in the footer.php template. Can you check and see that the WordPress theme has the wp_footer() hook?

Here’s more information about this basic requirement:

https://codex.wordpress.org/Function_Reference/wp_footer


adamscott1992

September 8, 2015 at 4:06 pm

Perfect, thanks so much


Dean

September 9, 2015 at 2:37 am

Anything else we can assist with regarding this issue or did Josh’s comment help you resolve the issue?

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