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Noble Learning
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January 9, 2024 at 3:24 pm
For all events set up recently (Jan. 1), “Registration approved” confirmation messages are not being sent to the people who register–or to the Event Admin. please help!
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Tony
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January 9, 2024 at 5:20 pm
Hi there,
If you go to Event Espresso -> Messages.
Can you see the ‘missing’ emails listed there?
If so, what do you see? What color ‘status bar’ do the messages have?
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Rio
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January 9, 2024 at 6:16 pm
Do you see any error message on your message? Go to your EE dashboard -> Messages then you will see error message under action.
https://monosnap.com/file/qnwCE8OdaJvtFCELPyK6Jl0NCYhtqT
thanks
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Noble Learning
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January 10, 2024 at 9:27 am
The messages appear in green and are in the Sent queue (also appear the same way in the All queue). There are no messages in the “Queued for Sending.” I do not see any error messages. The options in area pointed out by Rio (in this thread) are just View, Queue for Resending or See Transaction
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Noble Learning
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January 10, 2024 at 9:42 am
Update… problem solved. Thank you!
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Sam
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January 10, 2024 at 9:50 am
We are glad you got that working now.
Please feel free to ask if you have any other questions.
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