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Andy Dentone
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November 14, 2013 at 7:37 pm
Hi EE!
So, I am using:
Event Espresso version 3.1.35.2.P
WordPress version WP 3.7.1
Installed plugins
Event Espresso – Members Addon by Event Espresso version 1.9.7.2,
Event Espresso by Event Espresso version 3.1.35.2.P,
Gravity Forms + Custom Post Types by Brad Vincent version 3.0.1,
Gravity Forms by rocketgenius version 1.7.12,
Gravity Forms User Registration Add-On by rocketgenius version 1.7,
1) editing attendees from link on confirmation page with question answers that have $0 price modifiers doesn’t change the price when saving the record 🙁
2) If an attendee overpays (because they selected the non-$0 options instead of the $0 options (which are now visible thanks to a few edits by myself inside the Price Modifier plugin), what should be the process to refund (Stripe.com?) and track the correct amount within EE? We can easily refund via Stripe.com, but we also need the money and attendee data to be tracked within EE. What would you recommend?
Thanks!
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Dean
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November 14, 2013 at 11:47 pm
Hi,
1) Confirmed, I’ll raise a bug report ticket for it.
2) You’re correct on the refund vis Stripe. We don’t have any inbuilt note system, but one way would be to add an Admin only text area question to the Personal Info question group. This will add a box in the attendee area, so after changing the prices in the edit attendee page you can note down said changes.
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Andy Dentone
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November 18, 2013 at 10:26 am
Hi Dean,
That “Admin Notes” question doesn’t seem to show up on existing registrations – is there a way to fix that?
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Josh
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November 18, 2013 at 5:11 pm
It should get added automatically to the existing registrations if it is added to a question group that was set up earlier. Which question group did the admin notes question get added to?
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Andy Dentone
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November 18, 2013 at 5:39 pm
it has been added to my “ADJ Teacher Questions” question group – which was set up earlier…and every ADJ Event registration has used that existing group
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Josh
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November 19, 2013 at 9:09 am
You might try adding that question to a different group. If I’m remembering this correctly, the teacher question group did not get set to display for the additional attendees.
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Andy Dentone
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November 19, 2013 at 12:17 pm
Question:
http://screencast.com/t/yFnuEyMl86
Question Group:
http://screencast.com/t/YtKvmx96iR3S
Attendee Screens:
Primary Attendee: (want it to just show up here, which is why I tried setting it up with the “teacher questions” only) http://screencast.com/t/rn9AW9AH0c
Additional Attendee: http://screencast.com/t/qhiLsjRC5oGJ
Not sure why it isn’t showing up anywhere – can you help?
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Josh
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November 19, 2013 at 1:07 pm
I’m not sure either. What you might try is create new question group for the admin notes question, then add that group to your event and update the event.
After you go in to edit an attendee record, if it’s still not there you can try updating the attendee record.
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