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Recover deleted atendees?

Posted: September 23, 2016 at 2:29 pm


dawes7770

September 23, 2016 at 2:29 pm

We duplicated an event and went to clear the attendees of the duplicated event and it got rid of them entirely! Similar to what happened in this thread here: https://eventespresso.com/topic/possible-to-recover-deleted-attendees/

I have a WP Engine backup which I did but it didn’t seem to restore this information? What can I do to fix this as it is likely to cause some major issues?


Josh

  • Support Staff

September 23, 2016 at 3:08 pm

Actually when you duplicate an event, it doesn’t copy over the attendees from the original event. So it sounds like you actually deleted the attendees from the original event.

So what you can do is double check and make sure you’re looking for attendees from the original event. If they’re all still gone, you can revert to an earlier backup.


dawes7770

September 27, 2016 at 7:19 am

They are all still gone. How can I revert to an earlier backup?


Josh

  • Support Staff

September 27, 2016 at 8:41 am

They have some documentation that you can follow:

https://wpengine.com/support/restore/

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