Support

March 8, 2021 at 12:01 am

When adding the [RECIPIENT_QUESTION_LIST] shortcode to the template of “Event Espresso – Editing Email Automated Upcoming Event Notification Template (Registrant Recipient)”, and sending a test email, the email will not show any question/answer.

This works perfectly fine in the Registration Approved emails but there, the entire setup is 100% different, it uses different shortcode and also they are inserted in different areas.

I thought it could be “not working” because it is just a test email (albeit the Registration Approved one works even with the test email).
However still I need to see the product of [RECIPIENT_QUESTION_LIST] in my email, before I can publish this because otherwise I cannot be sure it displays the actual information I want

In the Registration Approved email, I can add the precise information I want with this code:
Registration Approved

<li><strong>[QUESTION]</strong>
    <ul>
      <li>[ANSWER]</li>
    </ul>
</li>

This has then to be inserted in the [ATTENDEE_LIST] which in turn has to be inserted in the Main content.

In the Event Espresso – Editing Email Automated Upcoming Event Notification Template (Registrant Recipient) email, there is no such similar setup and shortcode, as mentioned there it seems we need to use [RECIPIENT_QUESTION_LIST], which however does not really work.

Can you help with this or fix it if it is a BUG?
Thank you.