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Receiving request to enable cookies when not logged in. Works fine logged in.

Posted: January 15, 2016 at 3:03 pm


Run2Top

January 15, 2016 at 3:03 pm

I am able to register for the event when logged in, but when I am logged out I receive an error that says to turn off cookies. This is tested on 4 computers and my phone.

All my plugins are deactivated and wp is current. The event page is http://run2top.com/registration-test/

WordPress Version:
4.4.1
PHP Version:
5.5.9-1ubuntu4.14
MySQL Version:
5.6.27
Event Espresso Version:
4.8.31.p
WordPress Address (URL):
http://run2top.wpengine.com
Site address (URL):
http://run2top.wpengine.com

Thanks for the help.


Run2Top

January 15, 2016 at 3:09 pm

This is for EE4


Lorenzo Orlando Caum

  • Support Staff

January 15, 2016 at 6:14 pm

Hello,

The caching services are triggering that issue.

You can open a support ticket through the support garage and ask WP Engine add no-cache / exclusion rules for the following Event Espresso 4 pages:

/events/
/registration-checkout/
/transactions/
/thank-you/
/registration-cancelled/

That will resolve the issue and more information is available here:

https://eventespresso.com/wiki/setup-wpengine-hosting-event-espresso/


Lorenzo

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