Support

Home Forums Event Espresso Premium Queued emails not sending

Queued emails not sending

Posted: May 18, 2020 at 1:42 pm


GoatCloud

May 18, 2020 at 1:42 pm

My site does not seem to send out queued emails for events — generally registration confirmation to site owner and to registrants. Any ideas?

Site is apfmnet.org


GoatCloud

May 18, 2020 at 1:43 pm

just ticking box to get email replies


GoatCloud

May 18, 2020 at 1:46 pm

I’ve just changed settings “so messages are always executed on the same request.” Maybe I’m having a wp-cron issue


Seth Shoultes

  • Support Staff

May 18, 2020 at 2:56 pm

Let us know if the “so messages are always executed on the same request” works. Otherwise, you might want to sign up with a transactional email service, such as Mailgun or SendGrid


GoatCloud

May 18, 2020 at 3:05 pm

Actually I do use Sendgrid, though they seem to have stopped supporting their WP plugin. May need to switch to Mailgun


Tony

  • Support Staff

May 19, 2020 at 3:44 am

So switching to send on the same request allowed the emails to send?

If so the issue is most likely with WP Cron rather than Sendgrid.

If you go to Tools -> Site Health and wait about 30 seconds for the tests to complete does it show any errors about scheduled events or loop back requests?

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: publish

Updated by  Tony 2 months, 3 weeks ago ago

Topic Tags

Tagged: ,

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!