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Queued emails not sending

Posted: May 18, 2020 at 1:42 pm


GoatCloud

May 18, 2020 at 1:42 pm

My site does not seem to send out queued emails for events — generally registration confirmation to site owner and to registrants. Any ideas?

Site is apfmnet.org


GoatCloud

May 18, 2020 at 1:43 pm

just ticking box to get email replies


GoatCloud

May 18, 2020 at 1:46 pm

I’ve just changed settings “so messages are always executed on the same request.” Maybe I’m having a wp-cron issue


Seth Shoultes

  • Support Staff

May 18, 2020 at 2:56 pm

Let us know if the “so messages are always executed on the same request” works. Otherwise, you might want to sign up with a transactional email service, such as Mailgun or SendGrid


GoatCloud

May 18, 2020 at 3:05 pm

Actually I do use Sendgrid, though they seem to have stopped supporting their WP plugin. May need to switch to Mailgun


Tony

  • Support Staff

May 19, 2020 at 3:44 am

So switching to send on the same request allowed the emails to send?

If so the issue is most likely with WP Cron rather than Sendgrid.

If you go to Tools -> Site Health and wait about 30 seconds for the tests to complete does it show any errors about scheduled events or loop back requests?

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Updated by  Tony 5 months, 1 week ago ago

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