Purchased license, but not able to download

Posted: August 24, 2013 at 9:09 am

August 24, 2013 at 9:09 am

Hello

I might be missing something. But i have purchased a license. But i am not able to find where i can download the plugin. Is it not assigned to me yet?

Jonathan Wilson

August 24, 2013 at 1:38 pm

Hi Jonas,

Sorry for the trouble. The license key and files should be showing in your account now.

I have a question for you. Were you logged in when you made the purchase? We are trying to narrow down what might have happened.

Jonas Ali

August 24, 2013 at 2:21 pm

I am not quite sure if i was. But when i was prompted to register after purchase i used my email, but i was told that it was already in use. So i just used the log in button. However it would not show the licenses after logging in.

Jonathan Wilson

August 26, 2013 at 7:12 am

Hi Jonas,

Thanks for the information. Let us know if you have anymore issues.

The support post ‘Purchased license, but not able to download’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.



Event Espresso Premium
Attendee Mover Add-on
Automated Event Notifications Add-on
Events Calendar Add-on
MailChimp Integration
Multiple Event Registration Add-on
Printable Tickets Add-on
Wait List Manager Add-on
WordPress User Integration

Support

Purchased license, but not able to download

Topic Tags

Notifications