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Promotions Not showing Events

Posted: May 13, 2015 at 11:09 am


Bryan Hart

May 13, 2015 at 11:09 am

Hi all,

I installed Promotions and when I went to set up a Code, I noticed my event does not show up as an option to apply it too. Is there something I am missing. I have played with event dates and tried to change my filter criteria but have had no luck. Any help would be greatly appreciated.

Thanks,
Bryan


Josh

  • Support Staff

May 13, 2015 at 12:04 pm

Hi Bryan,

While I don’t have enough info to know exactly why you’re not seeing your event there, here are a few tips that will help if your event spans several months and it’s not showing up in the promotions editor:

You go to the promo code editor and look for the box where it says: “Change these settings to filter the events displayed in the box below.”

Then, you set the start date to a date before the start date of your event and set the end date to a date after the end date of your event. Then you click the button that says Apply.


Bryan Hart

May 13, 2015 at 12:33 pm

Hi Josh,

I created a new event and that worked. Perhaps because my first event was created prior to installing Promotions that caused some type of disruption. No worries as I got it to work.

Thanks,
Bryan

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Status: closed

Updated by  Bryan Hart 4 years, 5 months ago ago

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