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Promotion Dollar Amount and Taxes

Posted: May 1, 2018 at 11:50 pm


May 1, 2018 at 11:50 pm

We have a promotion code set up for a dollar discount
We have promotions to be calculated before tax turned on
I want it to calculate

Ticket price x qty
less discount
+ tax

But it seems to adjust the discount amount down by the tax mount so its

Ticket price x qty
less discount (minus tax)
+ tax


  • Support Staff

May 3, 2018 at 9:28 am

Hi there,

May I ask which of these two examples match what you’re looking to do?

a) $10 total – $5 discount + 10% tax = $5.50
b) $10 total + 10% tax – $5 discount = $6.00

Also, can you post a link to the event so we can take a look at how the taxes are set?


May 3, 2018 at 6:03 pm

Yes A!


  • Support Staff

May 4, 2018 at 10:10 am

The reason it’s not calculating the way you’d expect is because the 10% GST on the ticket was actually set as a price modifier, which is not the same thing as tax.

Here’s what you do to set up a taxable amount:
1) Go to Event Espresso → Pricing and if no tax items are listed there, Add a new default price
2) Edit the tax so the amount is 10, save
3) Go to edit the event, remove the price modifier, and check the box next to “This ticket is taxable”.

Here’s a screenshot that shows the result:

This way the promotions will be applied before taxes are calculated.


May 5, 2018 at 10:43 pm

thank you

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Updated by  SmarterSelling 8 months, 2 weeks ago ago

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