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Promo Plugin Won't Active

Posted: June 26, 2015 at 4:40 pm


William Tozzo

June 26, 2015 at 4:40 pm

Hi Guys:

It seemed to install well and WP said it was successful. But plugin will not activate?

What gives?

Bill


Garth

  • Support Staff

June 27, 2015 at 10:23 pm

Hi William,

How are you today?

What version of Event Espresso are you running? I think the Promotions beta requires 4.8.

Is there a error message?


William Tozzo

June 29, 2015 at 9:50 am

Hi Garth:

I’m running 4.7 because 4.8 is in beta. But the promo plugin says at least 4.7. If you’re sure I’ll install 4.8. Let me know.

Bill


Josh

  • Support Staff

June 29, 2015 at 10:04 am

Hi Bill,

The latest version of the promo plugin beta that you can download from the pre-release channel (it’s also a beta) will only activate with Event Espresso 4.8 beta.


William Tozzo

June 30, 2015 at 3:56 am

Ok Josh. I’ll give it a shot now andget back to you guys.


William Tozzo

July 1, 2015 at 3:54 am

Ok, that looks like it did it. I’ll create a promo and test it out. But I ran into another problem. There are 4 messages on the promo page. Should I worry about them or can I dismiss them? Here they are:

atabase table wp_esp_promotion existed when it shouldn’t, and probably contained erroneous data. You probably restored to a backup that didn’t remove old tables didn’t you? We recommend adding
define( ‘EE_DROP_BAD_TABLES’, TRUE );
to your wp-config.php file then restore to that backup again. This will clear out the invalid data from wp_esp_promotion. Afterwards you should undo that change from your wp-config.php file.
If you cannot edit wp-config.php, you should remove the data from wp_esp_promotion manually then restore to the backup again.
Dismiss
Database table wp_esp_promotion_object existed when it shouldn’t, and probably contained erroneous data. You probably restored to a backup that didn’t remove old tables didn’t you? We recommend adding
define( ‘EE_DROP_BAD_TABLES’, TRUE );
to your wp-config.php file then restore to that backup again. This will clear out the invalid data from wp_esp_promotion_object. Afterwards you should undo that change from your wp-config.php file.
If you cannot edit wp-config.php, you should remove the data from wp_esp_promotion_object manually then restore to the backup again.
Dismiss
Database table wp_esp_promotion_rule existed when it shouldn’t, and probably contained erroneous data. You probably restored to a backup that didn’t remove old tables didn’t you? We recommend adding
define( ‘EE_DROP_BAD_TABLES’, TRUE );
to your wp-config.php file then restore to that backup again. This will clear out the invalid data from wp_esp_promotion_rule. Afterwards you should undo that change from your wp-config.php file.
If you cannot edit wp-config.php, you should remove the data from wp_esp_promotion_rule manually then restore to the backup again.
Dismiss
Database table wp_esp_rule existed when it shouldn’t, and probably contained erroneous data. You probably restored to a backup that didn’t remove old tables didn’t you? We recommend adding
define( ‘EE_DROP_BAD_TABLES’, TRUE );
to your wp-config.php file then restore to that backup again. This will clear out the invalid data from wp_esp_rule. Afterwards you should undo that change from your wp-config.php file.
If you cannot edit wp-config.php, you should remove the data from wp_esp_rule manually then restore to the backup again.


Josh

  • Support Staff

July 1, 2015 at 12:24 pm

Hi Bill,

It really depends. You’ll want to make sure that those tables aren’t in your backup before you follow the instructions to restore to the backup again.


William Tozzo

July 2, 2015 at 3:37 am

Hi Josh:

Now you’re beyond my scope. I don’t know what you mean. Should I get my web developer to do anything?

Bill


Josh

  • Support Staff

July 2, 2015 at 8:23 am

Yeah your web developer should be able to follow the instructions that are outlined in those messages.

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Status: closed

Updated by  Josh 5 years, 1 month ago ago

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