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Promo Codes not showing

Posted: April 23, 2015 at 3:47 pm


culpdesign

April 23, 2015 at 3:47 pm

Trying to get a promo code to work. I have set a promo code in the promo code section, and I have told my event to use codes and I turned on discounts in cart. If I try and edit a promo code, I get this error

“The discount code was not updated.
Debug:
Array ( [coupon_code] => bbafood [coupon_code_price] => 100.00 [coupon_code_description] => Food 2015 [use_percentage] => Y [apply_to_all] => 0 ) Number of vars: 5
Number of cols: 5 ”

This is the vent I am trying to get the code to work on:

http://www.bridgewaterbiz.biz/event-registration/?ee=45

I do not see where you should enter it on the front end.

Thanks in advance


Josh

  • Support Staff

April 23, 2015 at 7:45 pm

Hi there,

Can you check in the event editor’s Event Promotions box and make sure Allow Promo Codes? is set to either Global and Specific Promo Codes or All Promo Codes? If you set it to use Specific Promo codes, you’ll also need to check the checkbox for the bbafood code.


culpdesign

April 23, 2015 at 8:54 pm

It was set to be all codes. I just changed it to Global and Specific, now my code shows, I checked it and saved and now it shows at the bottom.

I just thought if I had all codes it would show, but that seems to work now.

Thanks!


Lorenzo Orlando Caum

  • Support Staff

April 24, 2015 at 6:15 am

Hi, did you have any other questions about the promotions system?


Lorenzo

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