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Problems with Venues Manager

Posted: August 28, 2014 at 12:13 pm


Matthew Farrand

August 28, 2014 at 12:13 pm

WP 3.9.2
EE 4.3.1.p
recently updated to 4.3.1.p from 4.2.0.reg
only one active event: http://www.maryvillevineyard.com/events/financial-peace-university/
many more coming: http://www.maryvillevineyard.com/groups/

I have several problems w/ the Venues Manager. The most critical is that most of the venues in the venue manager are NOT available for me to select while editing an event. The Venues drop down menu has a very limited selection available compared to the venues in the manager.

Is this based on users? If so, WHY? Won’t this just force me to duplicate venues for all users? Any solutions or workarounds?

Secondly, after updating to EE4, many duplicate and/or invalid venues appeared and are locked.

Please help, especially on the first issue. Thx!


Lorenzo Orlando Caum

  • Support Staff

August 28, 2014 at 12:50 pm

Hi there,

Could you please create a temporary WordPress admin login so we can take a closer look at this issue?

Please share that temporary login through the secure link below:

https://eventespresso.com/send-login-details/

To prevent delays in troubleshooting, be sure to double check your information on the form before submitting.

The submit button for the form appears after you have answered “Yes” to the last question.

Thank you.


Lorenzo

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