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Print ticket URL malformed

Posted: January 6, 2020 at 8:46 pm


January 6, 2020 at 8:46 pm

Hi there,
Just setting up our first events with EE4, and have hit the problem of the Print Ticket URL being malformed.
Here is an example: http://https//

I can’t for the lif of me find where it would be picking up the extra ‘http://’ on the front.
We are running Wordfence if that makes a difference.



  • Support Staff

January 7, 2020 at 2:40 am

Hi Neil,

The above can happen if you use the visual editor to wrap a _URL shortcode as a link, so it looks like this:

Even if you edit and remove the http:// from that output WordPress will re-add it s to fix it, use the Text editor and set the URL up manually, like so:

<a href="[TXN_TICKETS_APPROVED_URL]">Print your ticket(s)</a>

Or whatever variant you prefer for the above, or switch to text mode and remove the http:// from the href attribute, like so:

_URL shortcodes will always output the full URL.


January 7, 2020 at 6:26 pm

Got it.
That works fine now.
Thanks Tony,



  • Support Staff

January 8, 2020 at 2:30 am

You’re most welcome 🙂

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Updated by  Tony 7 months ago ago

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