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Prices changed in USD – Country settings now working

Posted: August 1, 2018 at 12:32 pm


egalanis

August 1, 2018 at 12:32 pm

Hi,

I saw today all the prices of the events changing to USD instead of GBP.

When I am going to country details doesn’t save the preferences.

This is very important, what do you suggest?

Thanks


Tony

  • Support Staff

August 1, 2018 at 1:42 pm

Hi there,

Go to Event Espresso -> General Settings -> Your organization.
(Not the countries tab)

Do you have UK set as your organizations country?


egalanis

August 1, 2018 at 10:51 pm

There is no UK and I can only select Canada or United States.

This problem started yesterday!


Tony

  • Support Staff

August 2, 2018 at 3:07 am

There is no UK and I can only select Canada or United States.

Ok, go to the Countries tab, select the UK and then change the option ‘Country Appears in Dropdown Select Lists’ to yes and save – http://take.ms/UnOJX

The UK should now display in the countries dropdown in you organization.

This problem started yesterday!

What else changed yesterday?
Did you update plugins, the theme?
Run any scrips on the database?


egalanis

August 2, 2018 at 7:15 am

Thanks for this. After listing in Countries tab I could select it also.

The only change yesterday was the primary contact email under organization. Then we had this problem.

Thank you for your support guys

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Updated by  egalanis 2 weeks, 3 days ago ago

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