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Price modified generates number multiplied by 10

Posted: December 20, 2023 at 3:00 am


subspace

December 20, 2023 at 3:00 am

Hi,
we use price modifiers to provide discount to members, but sometimes it generates odd numbers – it seems like there something wrong with decimal point.
Example:
Basic price: 2100
Price modifier: 25 %
Discounted price: 15751
Total price in transaction is in the end correct.

https://imgur.com/a/JzOwyUB

It is even more weird, because till few days ago it was ok, but today there two available tickets, the old one is correct, the new one not. We did not modify tickets (no change is visible), we did not upgrade. We might have saved the event after minor text modification.

I am sending also screenshot of our formats settings.

It is even more odd, because till


Sam

  • Support Staff

December 20, 2023 at 3:27 am

Hi,

I’ve checked the website and can see that you are using the older version of the EE plugin.

Can you please update the plugin to the latest version (V5.0.11p) to see if that fixed the issue for you?


subspace

December 20, 2023 at 4:23 am

It will take a few months before we upgrade. 🙁


Rio

  • Support Staff

December 20, 2023 at 4:42 am

What holding you back from plugin upgrade? we receive report before that there was problem with the price and that should be fixed with updated version. If you can upgrade to higher version and check if the error happen, that would be great.

thanks

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