Support

Home Forums Event Espresso Premium Price Drop Down not displaying

Price Drop Down not displaying

Posted: December 17, 2013 at 9:33 am


britorthopaedic

December 17, 2013 at 9:33 am

Hi All

I’m having a problem following an update. I have updated both WP to 3.8 and EE to 3.1.36.1.P. I have had an event running for some time with two pricing options and have delegates registered at both rates. Following the update the Price Options drop down has been removed from the registration page and it’s defaulting to the first option?

This event has just had a major marketing push and people are trying to register. Any help appreciated!

Thanks


britorthopaedic

December 17, 2013 at 10:45 am

Hi

I’ve solved the issue with a work-around. I was originally using the following shortcode: [ESPRESSO_REG_FORM event_id=51] once I replaced it with [SINGLEEVENT single_event_id="instructional-course-3-UID"] and did a bit of tidying up with CSS I’m back to where I was prior to the updates.
Although I’m back to where I need to be, I’ve not actually resolved the problem. Is there a reason the drop-down would be removed?

Thanks again


Josh

  • Support Staff

December 18, 2013 at 7:38 am

Hi there,

It turns out that the price dropdown was not removed in the current version. You can see an example on our test drive site where the price option is displaying:

https://eventespresso.com/testdrive/?ee=21624

Do you have any customizations made to the registration_display templates copied over to /wp-content/uploads/espresso/templates? If so those files may need to be updated by comparing the new version’s templates.

The support post ‘Price Drop Down not displaying’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso