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Phone Number missing from Contact Details

Posted: April 26, 2016 at 6:48 pm


kellyjo

April 26, 2016 at 6:48 pm

This is a required field on the website, and is not a custom question, but part of the regular form questions so we will always get that phone number, but if we ever have to change it, it seems to be missing from the registration edit contact page.

I see address details, but no place where the phone number is or could be. I even checked Screen Options and everything is checked to show.

Here are the address details fields:
https://goo.gl/m8lwRw

Any idea how to make the phone number field appear somewhere on this page as well?


Tony

  • Support Staff

April 27, 2016 at 3:49 am

Hi there,

The phone number should appear within the Contact info metabox – http://take.ms/7ZUxf

If you edit the contact look within the sidebar, do you see the details there?


kellyjo

April 27, 2016 at 3:33 pm

Hey Tony,

Turns out, it was there all along.. since I have a lot of staff members in there, I have some CSS hiding some things that I don’t want visible to make their job as easy as possible, and unfortunately, that was one of them.

I removed the CSS code ( #side-sortables ) and I can see it perfectly.

Thank you!

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