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Permanently delete

Posted: January 21, 2014 at 2:21 am


Daniele Pavinato

January 21, 2014 at 2:21 am

Hi,

I can’t delete permanently from DB…. Is a bug?


Tony

  • Support Staff

January 21, 2014 at 2:41 am

Hi Daniele,

When you say you can’t delete permanently, what steps are you currenlty using?

When you delete and event it is soft-deleted (meaning mark as deleted but is still within the database)

If you go to Event Espresso -> Event Overview. Set the status filter to Deleted. The database retrieval number to ‘all’ then press ‘Retrieve’. You can then select the events to Permanently delete and press the ‘Permanently Delete Events’ button. http://d.pr/i/62mu


Daniele Pavinato

January 22, 2014 at 3:17 am

Thank you very much!

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