Support

Home › Forums › Event Espresso Premium › Pending Payment on 25% of the Registrations

Pending Payment on 25% of the Registrations

Posted: January 17, 2023 at 12:04 pm


SONIC BLOOM

January 17, 2023 at 12:04 pm

We have enabled Stripe payment method, and see a lot of approved transactions, but are getting some pending payments, what would cause this , any remedy?


Garth

  • Support Staff

    •

January 17, 2023 at 11:02 pm

Hi there,

Pending Payment registrations can happen for several reasons. Do you see the same attendees attempting to register multiple times (multiple total attempts), or are people just attempting once?

Do you see any of those transactions in Stripe showing declines of payments?

The support post ‘Pending Payment on 25% of the Registrations’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Garth 1 year, 3 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso