You can find this in Event Espresso -> Payment methods. Check which PayPal payment method you have active.
If its ‘PayPal Standard’ then the first thing I would recommend is to switch over to using PayPal Express. It’s the sam account with PayPal but needs different credentials:
We deprecated PayPal standard a while back due to how unreliable it can be, new users don’t have the option to use it but anyone that has already used can continue to do so.
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Support forum for Event Espresso 3 and Event Espresso 4.