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Pending Payment incompted payment

Posted: April 2, 2021 at 7:50 am


NYSN

April 2, 2021 at 7:50 am

PayPal says the transaction is completed but on the Thankspage is Showing payment is pending You can see a screenshot https://snipboard.io/8nbwIH.jpg

Can You Guid me what is exact issue with getway


Tony

  • Support Staff

    •

April 2, 2021 at 8:19 am

Hi there,

Which PayPal payment method are you using?

You can find this in Event Espresso -> Payment methods. Check which PayPal payment method you have active.

If its ‘PayPal Standard’ then the first thing I would recommend is to switch over to using PayPal Express. It’s the sam account with PayPal but needs different credentials:

https://eventespresso.com/wiki/paypal-express-payment-gateway/#locate

We deprecated PayPal standard a while back due to how unreliable it can be, new users don’t have the option to use it but anyone that has already used can continue to do so.

The support post ‘Pending Payment incompted payment’ is closed to new replies.

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Updated by  Tony 3 years ago ago

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