Support

Home Forums Event Espresso Premium Paypal Sandbox and Thank you page (EE3)

Paypal Sandbox and Thank you page (EE3)

Posted: April 23, 2015 at 1:58 pm


Michal

April 23, 2015 at 1:58 pm

We are running the latest versions of EE3 and completing testing of our new site.
We have set up a paypal sandbox account and set up the autoreturn to the Thank you Page. The test registration goes through, debug information sent on and everything works but we never get back to the Thank you Page. I read the support forum and in some posts it says that you can go through and in others that in the sandbox as long as you get confirmations && attendee counts are updated everything works. Is that the case. We would like to make sure everything works before we go live.


Lorenzo Orlando Caum

  • Support Staff

April 23, 2015 at 3:02 pm

Hi Michal,

I believe you are referring to the auto-return option from PayPal. That would need to be enabled via the account:

https://www.paypal.com/cgi-bin/webscr?cmd=p/mer/express_return_summary-outside

Otherwise, you would need to manually click to return to your site.

One other thing is that the PayPal sandbox can be slow at times so I generally test in live mode with a low ticket price (e.g. a few cents).


Lorenzo


Michal

April 23, 2015 at 3:06 pm

Thanks – We have the auto-return set up and the IPN setup on the sandbox. However slow the sandbox is it looks like it tries to return but doesn’t. I can’t test it on the live site as I have a production system with different configurations running there and can’t set it up to redirect to the test site. Any other suggestions for testing?


Lorenzo Orlando Caum

  • Support Staff

April 24, 2015 at 5:56 am

Hi Michal,

To clarify, the sandbox does not return you automatically.

You would need to click the return link if the auto-return option is not setup. The auto-return is an additional setting.

What happens right after a purchase on the PayPal sandbox? Are you seeing it attempt to route you back to your site?


Lorenzo

The support post ‘Paypal Sandbox and Thank you page (EE3)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso