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Gail DeLuca
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August 22, 2019 at 7:43 am
Hi guys, we used to get a receipt # and registrant details in the email to us when someone registered & paid for an event. Now we have changed to EE4 and are using Smart buttons (don’t know that there is any connection) the receipt info is not detailed in the email. Have checked Smart Button documentation & PayPal and cannot see a setting or a change we need to make. Have images of before and after if clarification needed.
Hoping you can point us in the right direction.
Many thanks – J
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Tony
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August 22, 2019 at 8:59 am
Hi there,
Can add the screenshots so we can view this please?
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
You can mark the reply private to prevent the details from being shown to the public.
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Gail DeLuca
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August 22, 2019 at 9:03 am
This reply has been marked as private.
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Gail DeLuca
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August 22, 2019 at 9:03 am
missed the private box – will delete after we are done : /
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Josh
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August 23, 2019 at 10:24 am
Hi J,
The PayPal Smart buttons add-on doesn’t currently have the capability to send more information than it does now. There’s a ticket assigned to a developer to add more, and I can update this topic when there’s an update ready.
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Gail DeLuca
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August 23, 2019 at 12:43 pm
Thanks Josh – I watch for updates. J
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