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Paypal Pro is not working in Event Espresso 4

Posted: January 16, 2023 at 11:34 pm


Mark

January 16, 2023 at 11:34 pm

Hi Folks,
I have just migrated from EE3 to EE4 everything is fine except the Paypal pro. We are not able to make payments from PayPal pro.
here is the screenshot of when we try to make a payment using PayPal pro as a payment method.
Remember all the configuration of API is already done and It was working dine in the event espresso 3.
Any help would be really appreciated.


Garth

  • Support Staff

January 17, 2023 at 11:29 am

Hi Mark,

Thanks for your post. Do you have an active support license?


Mark

January 17, 2023 at 8:56 pm

Hi Mark,

I am going to renew my support license ASAP via my acc. manager. In the meantime would you pls look into the issue we are loosing our business. 🙁

Thank you,


Garth

  • Support Staff

January 17, 2023 at 10:33 pm

What version of the Event Espresso are you using?


Garth

  • Support Staff

January 17, 2023 at 10:38 pm

Have you double checked that the settings for PayPal Pro are correct?

What version of Event Espresso 3 did you migrate from, and what version of EE4 are you using?

Where did you get the EE4 version to upgrade to?


Mark

January 18, 2023 at 10:16 pm

Hi Garth,

My Issue has been resolved, I think when I changed “Encode Session Data” setting from No to Yes, from Event Espresso – General Settings >> Compatibility Settings >> Compatibility Settings >> Encode Session Data?

I am using right now Version 4.10.43.p, but when I was updated from EE3 I was using v3.1.37.13.P

Thank you,


Garth

  • Support Staff

January 19, 2023 at 12:07 am

Computer programs don’t usually just stop working; glad you discovered what you changed.

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