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Paypal Payments Pro integration problem – US address information, Canadian site

Posted: September 27, 2012 at 12:21 pm


cgreenberg

September 27, 2012 at 12:21 pm

Hello!

Our website uses Event Espresso for event registration. Everything works great up until the payment process (handled by Paypal Payments Pro, linked to a Canadian Paypal account) asks for the user’s billing address – it requests State and Zip Code where it should request Province and Postal Code.

Paypal says ‘it’s an integration problem’. Can anyone point me to a guide that might explain whether we’ve missed a step in the setup or tell me whether to look for a fix on the Event Espresso side of things or in the Paypal account instead?


Sidney Harrell

September 27, 2012 at 1:40 pm

Is it just the labels on the form that you need to change? From what I see in the api docs, the province should be submitted in the state field, and the postal code should be submitted in the zip code field.
You could change it directly in gateways/paypal_pro/paypal_pro_vars.php, or you can change it as a translation in a po file in the languages folder.


cgreenberg

September 28, 2012 at 3:28 pm

Thanks for the help Sidney. Our users said they were having trouble with the form not accepting Canadian provinces and postal codes, but it’s possible that it was just a label problem and misunderstanding. I’ll do some testing to make sure it accepts either type; if so, your suggestion to change things in paypal_pro_vars.php should do the trick.


Jonathan Wilson

September 28, 2012 at 8:58 pm

Please let us know either way. 🙂

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