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PayPal Payments Marked as Incomplete

Posted: October 27, 2015 at 4:22 pm


lospoblanos

October 27, 2015 at 4:22 pm

Hello,

I have been having an issue on my website “lospoblanos.com” where customer registrations are marked as “Incomplete” event though they have paid in PayPal. I’m using EE version 4.8.18.p. What could the issue be?

Thanks


Tony

  • Support Staff

    •

October 28, 2015 at 3:46 am

Hi Ian,

Does this happen for all registrations that used PayPal?

Can you log into your PayPal and check that IPN’s are enabled on the account and also that your account uses the correct encoding.

We have a guide on this here:

https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/

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Updated by  Tony 8 years, 6 months ago ago

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