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Paypal no longer indicating what ticket was purchased

Posted: September 3, 2014 at 2:32 pm


ssarasvati

September 3, 2014 at 2:32 pm

Hello – I have written in about this issue before, and it has not been resolved. It’s really important for our bookkeeping.

When someone purchases a ticket via paypal, the Event name for the ticket purchased no longer shows up on the notification email or the running paypal history when we log into paypal.

A dev at EE said this issue was being worked on and sent us a link describing how to get the transaction details when you download a report or send to quickbooks. It is here:

https://support.wildapricot.com/KB/a98/paypal-reports-show-shopping-cart-instead-full-item.aspx

However, these reports are also NOT showing the name of the event/ ticket purchased.

Can you update us?

We are using 4.3.0. About to upgrade to 4.3.2


Lorenzo Orlando Caum

  • Support Staff

September 3, 2014 at 2:56 pm

Hi,

This was added to a future release of Event Espresso 4. It now shows the ticket name following by the event name:

http://www.screencast.com/t/0VvX0eKt


Lorenzo


ssarasvati

September 3, 2014 at 3:05 pm

Hi Lorenzo,

When will this release be available?

Thanks.


Lorenzo Orlando Caum

  • Support Staff

September 3, 2014 at 4:06 pm

This version is being tested internally and will be released later this month.


Lorenzo

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