Support

July 1, 2015 at 9:30 am

EE3.
I have received the following email message from PayPal. Is EE affected by this? I use PayPal and PayPal Pro in my website.
“If you are directly integrating data from the IPN process and/or the Case report into your systems, you will need to ensure that your configuration will accept the format change for the unique dispute identifier as outlined here.

Data passed contains a case_id value. This value will now be formatted in two ways:

Existing format: PP-XXX-XXX-XXX-XXX
New format: PP-D-XXXX

For the new format, XXXX is an integer. The “D” indicates the case is a dispute.

Effective July 15, cases will be identified using either ID format until the transition to the new dispute management system is complete. This is expected to take several years.

As a best practice, merchants are encouraged to integrate flexibly so that any future changes to the unique case identifier can be made without integration changes.