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Paypal Commerce Total not matching Amount Owing on Transaction

Posted: February 26, 2024 at 8:47 am


technicalitiesplus

February 26, 2024 at 8:47 am

Hi There,

We’re experiencing an issue with Paypal Commerce’s checkout after we’ve applied a payment to a transaction. In some cases, a user will have a ‘credit’ from a cancelled event that we apply to a new registration through the admin interface.

Although the Amount Owing on the payment reminder email and EE checkout page are correct, the amount charged by Paypal reflects the transaction Total regardless of previous payments. See Screenshots below:

EE Checkout

Paypal Checkout Form

WordPress 6.4.2
EE 5.0.11.p
EE Multi Event Reg 2.0.20.p


Rio

  • Support Staff

February 27, 2024 at 4:54 am

Thank you, we were able to replicate this issue. This is pass to our Developer for review and recommendation.

thanks

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