Support

August 16, 2017 at 3:07 pm

Hi guys,

I’m using EE4 and we’ve noticed that we’ve had a few (15+) people go through the registration process, pay via PayPal Express and have their payment accepted but on EE4 it still records their registration as Incomplete. Just wondering whether this has come up before and if you’ve any suggestions of how to fix this (as this was only caught via a manual trawl of incomplete transactions 10 days prior to an event after a participant emailed to say they hadn’t received their info pack).

Any help would be appreciated

Thanks

Lee

• This topic was modified 7 years, 4 months ago by Lee Peyton.
• This topic was modified 4 years, 10 months ago by Garth.