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Chad Carlberg
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September 19, 2013 at 9:49 am
We are having a multiple level issue:
First, users payments are never being marked as paid. Even after the payment processes it still shows a payment of $0.
Occassionally, when we go to edit the payment, it shows an Original Ticket Price of $0. This is happening less, but users payments still aren’t being recorded.
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Josh
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September 19, 2013 at 10:11 am
Hi Chad,
Can you let us know which payment gateway you are using? If it’s PayPal have you followed this guide:
https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/
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Chad Carlberg
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September 19, 2013 at 10:14 am
We built a custom gateway for sagepay, but it was successfully marking attendees as paid until recently.
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Josh
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September 19, 2013 at 10:23 am
Hi Chad,
I can advise contacting the developer of the custom gateway for support.
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