Support

Home Forums Event Espresso Premium Payments declined

Payments declined

Posted: February 3, 2015 at 7:10 pm


Vauna Davis

February 3, 2015 at 7:10 pm

WP 4.1 EE 4.6

http://ucapconference.org/

Some people registering for our conference are having payments declined. I get this message when I click on the transaction:

Fatal error: Call to a member function ID() on a non-object in /home/utahcoal/public_html/wp-content/plugins/event-espresso-core-reg/admin_pages/transactions/Transactions_Admin_Page.core.php on line 584


Tony

  • Support Staff

February 4, 2015 at 3:26 am

Hi,

How did you update to 4.6, was it using the auto update or manually using FTP?


Tony

  • Support Staff

February 4, 2015 at 3:36 am

Also are you running any capatcha plugins?


Vauna Davis

February 4, 2015 at 9:04 pm

Auto-update. I got advice to turn off recaptcha, I will see if that solves the problem.


Dean

February 5, 2015 at 8:00 am

Hi,

Did the disabling of the recaptcha resolve this?

The support post ‘Payments declined’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso