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David Stephen
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April 1, 2015 at 2:22 pm
WordPress Version:
4.1.1
PHP Version:
5.4.38
MySQL Version:
5.5.40
Event Espresso Version:
3.1.37.1.P
WordPress Address (URL):
https://calgarycma.com
WordPress Content Directory:
/home2/calgaryc/public_html/wp-content
Site address (URL):
https://calgarycma.com
Event Espresso Plugin URL:
https://calgarycma.com/wp-content/plugins/event-espresso/
Event Espresso Plugin Path:
/home2/calgaryc/public_html/wp-content/plugins/event-espresso/
Event Espresso Upload URL:
https://calgarycma.com/wp-content/uploads/espresso/
Event Espresso Upload Path:
/home2/calgaryc/public_html/wp-content/uploads/espresso/
Event Espresso Template Path:
/home2/calgaryc/public_html/wp-content/uploads/espresso/templates/
Event Espresso Gateway Path:
/home2/calgaryc/public_html/wp-content/uploads/espresso/gateways/
I’m not sure if this is an issue with Event Espresso or Stripe.
But everything seems to be working perfectly but when I confirm the payment nothing happens… No payment goes through to Stripe and it just takes me to the Thank You page.
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Lorenzo Orlando Caum
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April 1, 2015 at 3:20 pm
Hi David, please try these steps:
1) Login to your WP dashboard and go to Event Espresso –> Payment Methods –> Stripe.
Double-check that there isn’t any extra spacing before or after your credentials. If there is, try removing it and saving changes.
2) Stripe has a logging option available from the Stripe dashboard. It logs successful transactions as well as failed transactions.
https://dashboard.stripe.com/logs
Could you take a look at the log to see if there are any recent attempts along with any error messages?
Thanks
—
Lorenzo
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