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robert dupper
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March 14, 2014 at 5:21 am
Mac & Pc. Memory Limit 256 on server, 64M in php file.
I’ve been looking through similar issues on the forums, but could not yet find a solution.
I apologize if this turns out to be a redundant post.
And thanks for any guidance.
Robert
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robert dupper
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March 14, 2014 at 5:22 am
Running WP 3.8.1 with the Elision theme.
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Dean
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March 14, 2014 at 5:50 am
Hi,
I assume this is in the admin? What version of EE are you using?
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robert dupper
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March 14, 2014 at 8:18 am
Hi Dean,
thank you for your time!
Yes, this is in the admin. I am on V3, because i need the QR code ticketing.
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Tony
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March 14, 2014 at 8:42 am
Hi Robert,
Is nothing displayed at all on the page?
Can you enable WP_Debug and see if any errors are thrown please?
http://codex.wordpress.org/Editing_wp-config.php#Debug
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robert dupper
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March 14, 2014 at 8:45 am
Yes, I followed that protocol from another post. It only said my Memory Limit was set to 40. I changed that to 96 and 64 in the wp-config file.
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Tony
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March 14, 2014 at 8:55 am
So with WP_Debug enabled do you get no output when you go to the payment settings page?
To confirm that would be Event Espresso -> Payment Settings correct?
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robert dupper
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March 14, 2014 at 9:47 am
Yes, Payment Settings, thank you.
With WP debug activated, the page doesn’t even load.
The plot thickens…
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Josh
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March 14, 2014 at 10:13 am
Hi Robert,
The cause of the blank payment settings page is more than likely that your server has the PHP fopen function disabled. Can you check with your host to see if that’s the case and whether they can enable it?
In the meantime and if they cannot, you can apply a fix by going in and editing the function that starts on line 1680 of event-espresso/includes/functions/admin.php so the entire function becomes:
function espresso_check_ssl() {
return FALSE;
}
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robert dupper
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March 14, 2014 at 11:20 am
Hi Josh,
the strange thing is, it did work a few days ago.
I was able to add the Paypal info then. It was not so i wanted to go back in yesterday and found this blank page.
the server boys have probably gone home for the weekend now.
I tried your fix, but it didn’t work 🙁
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Lorenzo Orlando Caum
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March 14, 2014 at 12:18 pm
Hi Robert,
Can you recall any changes within the past few days — perhaps a new plugin install or some plugin updates?
Could you temporarily deactivate all plugins and reactivate only Event Espresso and check to see if the payment settings page loads?
—
Lorenzo
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robert dupper
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March 14, 2014 at 3:03 pm
Thanks, Lorenzo,
no changes or updates that I am aware of.
All I did was change some content.
Deactivating all other plugins didn’t help.
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Lorenzo Orlando Caum
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March 14, 2014 at 3:44 pm
Hello Robert,
Could you please create a temporary WordPress admin login and a temporary SFTP or FTP so I can take a closer look at this issue?
Please share those temporary logins through the secure link below:
https://eventespresso.com/send-login-details/
The submit button for the form appears after you have answered “Yes” to the last question.
—
Lorenzo
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