Support

December 18, 2020 at 6:48 am

Hi there,

That link works fine for me, what is likely happening is you’ve opened a session in the background for a registration and then your using a link for another registration. EE then checks your session and compares it with the session for the link and throws an error.

Try visiting the registration cancelled /registration-canclled/ page on your site (it closes the session and does not ‘cancel’ a registration) before opening the above, does it work then?

December 18, 2020 at 7:14 am

Ah, ok, I see the problem.

When editing the payment reminder the ‘Make payment here’ link has been created with the shortcode, but at the beginning of the link is an additional http://

Rather than fix this I’ve left it as is so you know what is happening but if you prefer I’ll update the template for you.

Edit the payment reminder message template (Event Espresso -> Messages -> Default Message Templates -> Payment Reminder -> Edit Primary Registrant)

In visual mode, click on the ‘Make payment here’ link, then click on the pencil icon, you’ll see this:

https://monosnap.com/file/8Hir2tE4EvcnI6CRYlf1NnCC3q7Cgg

Remove the http:// from the beginning and leav just [PAYMENT_URL] in that field, then save.

The WP editor can do some strange thing with links like this so I personally always then check in text mode to confirm, click the ‘Text’ tab on the editor and look for the [PAYMENT_URL] shortcode, it should show something like:

<p class="callout"><a href="[PAYMENT_URL]">Make payment here.</a></p>

If it still has the http:// before the shortcode, remove it and save. That should fix the link in the payment reminder email.