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Payment Gateways problem

Posted: October 23, 2014 at 12:51 pm


Susan Hockenbery

October 23, 2014 at 12:51 pm

We just installed Event Espresso Version 3.1.36.6P for WordPress 4. Our Payment Gateways are not opening. Also any event we add disappears a minute later. Did we miss a step? We want to setup our PayPal account and Check/Money Order.

This is our registration page: http://69.195.124.188/~localgo2/promoting-good-government/events/event-espresso/event-registration/

Thanks.


Lorenzo Orlando Caum

  • Support Staff

October 23, 2014 at 1:20 pm

Hi Susan,

Do you see this issue when only Event Espresso 3 is activated on your site and other plugins are temporarily deactivated?

Also, was Event Espresso installed manually through SFTP / FTP or through through WordPress dashboard?


Lorenzo


Susan Hockenbery

October 23, 2014 at 1:44 pm

Yes, it looks like our Docebo Form plugin was causing the conflict. The Payment Settings are working now. Any reason why that is? We activated Event Espresso through WordPress dashboard.


Lorenzo Orlando Caum

  • Support Staff

October 23, 2014 at 3:52 pm

Hi,

Does the Docebo Form plugin have any settings related to the WordPress dashboard or perhaps a compatibility mode?

There is a possibility that it may be loading its resources across all WordPress admin pages. Usually, plugins only load their settings on their own wp-admin pages to minimize conflicts.


Lorenzo

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