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Payment Gateways page won't load

Posted: November 25, 2013 at 5:15 am


Lee Mathers

November 25, 2013 at 5:15 am

Instead, it just produces a blank page.

With debugging turn on, it returns this error:

Notice: Use of undefined constant WEEK_IN_SECONDS – assumed ‘WEEK_IN_SECONDS’ in /var/www/vhosts/valleychamber.com.au/httpdocs/wp-content/plugins/event-espresso/includes/admin-files/misc_functions.php on line 90 Fatal error: Call to undefined function wp_enqueue_media() in /var/www/vhosts/valleychamber.com.au/httpdocs/wp-content/plugins/event-espresso/includes/functions/admin.php on line 18

Any advice?


Tony

  • Support Staff

November 25, 2013 at 5:22 am

Hi Lee,

Can you go to Event Espresso -> System Status.

In there you’ll see your WordPress version number is it lower than 3.5.0?


Lee Mathers

November 25, 2013 at 5:26 am

Wow.

Two things: awesomely quick response. Thank you so much for that.

And secondly….way way way out of date version of WP. Sorry. Should have checked that. We’ve just taken over the site for a new client to install EE.

Thanks so much for your help! Updating WP fixed the issue (and I imagine, many others that I’m yet to come across!)


Tony

  • Support Staff

November 25, 2013 at 5:37 am

No Problem at all 🙂

Glad to help.

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