|
Upstream
|
May 26, 2014 at 12:22 pm
Hi,
Sadly, I have yet to complete one full CC transaction since installing EE4 and this is the second ticket I have purchased.
Anyhow, all CC transactions have been declined, including the ones in test mode. A couple of times I received a fatal error mssg (see below). I’ve uninstalled EE4 and re-installed it again to no avail. I am using AIM and everything tests out ok on the Authorize.net side.
Error:
Fatal error: Uncaught exception ‘EE_Error’ with message ‘Could not find a valid primary registration for this transaction’ in /home/content/47/11230647/html/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Gateways.model.php:872 Stack trace: #0 /home/content/47/11230647/html/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Gateways.model.php(826): EEM_Gateways->_get_return_page_url(Object(EE_Transaction)) #1 /home/content/47/11230647/html/wp-content/plugins/event-espresso-core-reg/modules/single_page_checkout/EED_Single_Page_Checkout.module.php(1574): EEM_Gateways->process_payment_start(Object(EE_Line_Item), Object(EE_Transaction), ”) #2 /home/content/47/11230647/html/wp-content/plugins/event-espresso-core-reg/modules/single_page_checkout/EED_Single_Page_Checkout.module.php(406): EED_Single_Page_Checkout->_process_finalize_registration() #3 [internal function]: EED_Single_Page_Checkout->run(Object(WP_Query)) #4 /home/content/47/11230647/html/wp-content/plugins/event-espresso-core-reg/core/EE_Mod in /home/content/47/11230647/html/wp-content/plugins/event-espresso-core-reg/core/db_models/EEM_Gateways.model.php on line 872
|
|
Lorenzo Orlando Caum
|
May 26, 2014 at 12:35 pm
Hello,
We can check into this for you. Is a link available to an event?
BTW: thanks for getting started with troubleshooting by trying a reinstall.
—
Lorenzo
|
|
Upstream
|
May 26, 2014 at 12:37 pm
here you go Orlando.
http://upstreamottawa.ca/events/upstreamadmin/
Thanks
B
|
|
Lorenzo Orlando Caum
|
May 26, 2014 at 12:48 pm
Hello,
Is this an existing Authorizenet account or is it a new account?
Also, could you temporarily switch Authorizenet AIM to use the development/sandbox server in Event Espresso payment settings?
I do want to mention that the development/sandbox server requires test credentials (different than production/live credentials):
https://developer.authorize.net/sandbox/
—
Lorenzo
|
|
Upstream
|
May 26, 2014 at 1:21 pm
Hi Lorennzo,
-This is a new account
-I have switched the dev server
-I have now set up an AIM acct in the dev environment
Cheers,
B
Lorenzo Orlando Caum wrote:
Hello,
Is this an existing Authorizenet account or is it a new account?
Also, could you temporarily switch Authorizenet AIM to use the development/sandbox server in Event Espresso payment settings?
I do want to mention that the development/sandbox server requires test credentials (different than production/live credentials):
https://developer.authorize.net/sandbox/
—
Lorenzo
Post Link: Payment declined and fatal error
|
|
Sidney Harrell
|
May 26, 2014 at 3:57 pm
Can you open up the file plugins/event-espresso-core-reg/core/db_models/EEM_Gateways.model.php and upcomment the three lines before line 872? Lines 866, 867, and 868. Then you should get some debugging output where you were getting that php error before.
|
|
Lorenzo Orlando Caum
|
May 26, 2014 at 4:59 pm
If this is a new account, then there may be certain fields on your account page that are automatically set to required. Try turning those off.
For example: company name or phone number
—
Lorenzo
|
|
Upstream
|
May 27, 2014 at 9:46 am
Hi Lorenzo,
I have disabled all mandatory fields except first and last name.
B
|
|
Lorenzo Orlando Caum
|
May 27, 2014 at 10:08 am
Could you go ahead and try another transaction?
—
Lorenzo
|
|
Upstream
|
May 27, 2014 at 11:13 am
Thank you Lorenzo. I can now process CC transactions!
Cheers,
B
|
