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Paiement status manually set un back end does not work

Posted: April 25, 2013 at 2:13 pm


oxtal

April 25, 2013 at 2:13 pm

Hi,

Since last update the payment status can’t be change in the event espresso attendees management.

If I change the status and save it return to the default value.

Any clues any one ?

Regards

 

 

 


Josh

  • Support Staff

April 25, 2013 at 2:39 pm

Hi there,

I’m sorry for the trouble. The field you want to enter a payment amount into is labeled: Enter New Payment Amount. After entering an amount where it says “Enter New Payment Amount”, you’ll need to enter a transaction type and transaction ID if the transaction fields are blank.

When all three fields have been entered and the amount owning matches the “New Payment amount”, the payment status will automatically get set to complete after you click “Update Payment”.

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