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Overpaid Status Not Reserving Event

Posted: March 2, 2013 at 10:16 am


Peter

March 2, 2013 at 10:16 am

A client overpaid, they did not use the discount code. The transaction went through on PayPal for the full amount and their registration reserved the space. I changed the price charged in the View/Edit Payment and am going to refund the difference, but on changing the price the status went to Overpaid and their places no longer showed as reserved. Surely Overpaid should still show as places reserved.


Dean

March 3, 2013 at 11:32 am

Hi Peter,

Agreed, overpaid should be marked as completed/pending to reserve the spot. I’ll get a ticket raised on this, and thank you for bringing it to our attention.


Peter

March 3, 2013 at 2:40 pm

Thanks


Josh

  • Support Staff

    •

March 4, 2013 at 11:11 am

The ticket has been raised.

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Updated by  Josh 11 years, 1 month ago ago

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