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Oops… We let our support expire

Posted: September 8, 2015 at 9:02 am


wanaadmin

September 8, 2015 at 9:02 am

Howdy, we’re running EE 3.1.36.5.P and due to some internal chaos had let our support subscription expire.

We’re running into a problem where events are not loading correctly – they disappear into the ether on creation.

We’d like to reup support to get the latest version of 3 (which will hopefully fix our problem) but would like to move to 4 in the not too distant future.

What do we need to do / buy to accomplish this? We are currently using the Calendar and Recurring Events plugins.

Thanks!


Josh

  • Support Staff

    •

September 8, 2015 at 9:10 am

Hi there,

The latest version of Event Espresso 3 should fix the problem because the issue you’re seeing is from running a newer version of WordPress. We had to patch Event Espresso to make it compatible with newer versions of WordPress.

You can purchase a support license from your account page, or contact the sales team via their contact form:

https://eventespresso.com/contact/


wanaadmin

September 8, 2015 at 10:01 am

Thanks Josh.

The support post ‘Oops… We let our support expire’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

If you would like help from the Event Espresso staff, then please purchase a support license right now so you can create a support topic in our premium support forums.

Status: closed

Updated by  wanaadmin 8 years, 8 months ago ago

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